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The Buckinghamshire Mental Health Guide
Contents > Telephone helplines
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The Bucks Mental Health Trust
A-Z listings in Telephone helplines:
African-Caribbean Mental Health Association (ACMHA)
Tel. 02077 373603
Support and Campaign Groups.

Age Concern Information Line
Tel. 08000 09966
Telephone service for older people, their families and people working with them. Information on community care, money, housing, health and consumer affairs.

Al-Anon
Tel. 02074 030888
Al-Anon is worldwide and offers understanding and support for families and friends of problem drinkers, whether the alcoholic is still drinking or not. For details of meetings throughout the UK & Eire please contact the helpline. Alateen, part of Al-Anon, is for young people aged 12 to 20 who have been affected by someone else's drinking, usually that of a parent.

Alcoholics Anonymous - National Helpline
Tel. 08457 697555
Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking. There are no dues or fees for A.A. membership; we are self-supporting through our own contributions.

Alzheimer's Society Helpline
Tel. 08453 000336
The Alzheimer's Society national helpline provides information, advice, support and referrals to anyone with concerns about Alzheimer's disease or about any other form of dementia.

Anxiety Care
Tel. 02084 783400
A registered charity that helps people with anxiety disorders to help themselves. Telephone counselling and a wide range of leaflets and books available. Helpline a and website where literature can be downloaded free of charge ( www.anxietycare.org.uk ). Internet discussion room - ( Thurs & Fri 8pm - 10pm).

Asian Women's Helpline
Tel. 08000 526077
The Asian Women's Helpline is a free and confidential information and support service, which operates as a freephone helpline on Tuesday and Thursday mornings, from 10.00am to 12.00pm.

Association For Post-Natal Illness
Tel. 02073 860868
The Association For Post-Natal Illness was formed in 1979 with the aim of helping those women who suffer from postnatal depression.

Battle Against Tranquillisers
Tel. 01179 663629
The helpline provides support, advice and information to people who are addicted to benzodiazepine, sleeping pills or similar acting drugs (e.g. Zopiclone, Zimovane, Zaleplon) to understand their illness and to cut down or withdraw from these drugs as comfortably as possible. Work with people who take tranquillisers on prescription and also people who take them either illicitly or in combination with illicit drugs and/or alcohol. Access to Urdu, Hindi, French.

CareLine
Tel. 02085 141177
Crisis telephone counselling service for children, young people and adults on any issue, including relationship difficulties, depression, mental health, child abuse, bullying, rape and sexual assault, domestic violence, drug and alcohol problems.

Carers UK (formerly Carers National Association)
Tel. 0207 4908818
Advice, information and support for all carers.

CarersLine
Tel. 0808 808 7777
The CarersLine offers a point of contact for help and information on caring at home/help with daily living, money and benefits, looking after yourself, taking a break, caring for someone who is terminally ill, knowing your rights as a carer, alternatives to caring at home, work and being a carer.

Childline
Tel. 08001 111000
Childline is the free 24-hour helpline for children and young people in the UK. Children and young people can call our helpline about any problem, at any time - day or night. Childlines counsellors are there to help you find ways to sort things out.

Chinese Mental Health Association
Tel. 02076 131008
The Chinese Mental Health Association is a voluntary organisation and registered charity set up to help Chinese people who are sufferers of mental illness. The association aims to promote mental health education in the Chinese community and to raise awareness amongst the mainstream healthcare providers regarding Chinese mental health issues.

Chinese MIND
Tel. 02076 131008
Information, advice and support

Chinese National Healthy Living Centre
Tel. 08456 016030
Telephone and other health support services for the Chinese community. Multi-lingual health helpline offers advice and signposting on range of health issues.

Council for Involuntary Tranquilliser Addiction
Tel. 01519 320102
Provides help and advice. There is a complaints procedure.

Drinkline
Tel. 0800 017 8282
National alcohol helpline which provides confidential information, help and advice about drinking.

Help the Aged - SeniorLine
Tel. 08088 006565
Telephone advice and information service for older people. Issues covered include welfare and disability benefits, community and residential care, housing options and adaptations, access to health and community services.

Independent Complaints Advocacy Service
Tel. 01296 338240
Complaints advocacy service for anyone in the south-east who has a complaint about their care or treatment from the NHS. The national helpline number is 08456 008616.

Jewish Association For the Mentally Ill ( JAMI )
Tel. 02084 582223
Helpline, advice and information for Jewish people with severe mental health problems, their families and carers. Alternative number : 020 8731 7319.

Linkline
Tel. 08454 502530
A point of contact for information and access to services. There is no charge for this service.

March (Mental Aftercare in Registered Care Homes)
Tel. 0800 7834261
Helpline providing advice on all aspects of mental health care and day services for people who are, or have been, suffering from a mental disorder.

MIND InfoLine
Tel. 08457 660163
Information service for users of mental health services, carers, professionals and the public. Information on types of mental distress, treatments, alternative therapies, mental health law, advocacy, where to get help, local Mind groups.

Mind's Legal Advice Line
Tel. 0208 5192122
Legal advice line for mental health users, carers and professionals.

Miyad - National Jewish Crisis Helpline
Tel. 0345 581999
Helpline for anyone from the Jewish community who is in need or distress. Listening and support on issues including suicide, mental illness, loneliness or any other areas of concern.

Muslim Women's Helpline
Tel. 0208 9048193
Telephone listening and information service providing emotional and culturally appropriate support for Muslim women. Information and advice on domestic violence, sexual abuse, marital problems, mental health, health and bereavement.

National Association of Bereavement Services

Tel. 02077 099090
Staffed by bereavement counsellors, providing information and advice on the nearest, most appropriate source of support for bereaved people.

National Drugs Helpline
Tel. 08007 76600
The National Drugs Helpline is a 24-hour, seven-days a week, free and confidential telephone service that offers advice and information for those who are concerned, or have questions, about drugs. The service is available to anyone. Callers might be drug users, recovering or past users, friends, family, colleagues or contacts of drug users.

NHS Direct
Tel. 0845 46 47
NHS Direct operates a 24-hour nurse advice and health information service, providing confidential information on: what to do if you or your family are feeling ill; particular health conditions; local healthcare services, such as doctors, dentists or late night opening pharmacies. Self Help and support organisations. NHS Direct works hand in hand with other healthcare services provided by the NHS, helping you make the right choice to meet your needs. Calls to NHS Direct are charged at local rates and for patient's safety, all calls are recorded.

No Panic Helpline
Tel. 08088 080545
Help and support for those suffering from panic attacks, phobias and obsessive compulsive disorders.

Parentline Plus
Tel. 08088 002222
Parentline Plus is a UK registered charity which offers support to anyone parenting a child – the Childs parents, step-parents, grand-parents and foster parents. Parentline Plus runs a freephone helpline, courses for parents, develops innovative projects and provides a range of information.

Parents' Information Service
Tel. 08000 182138
Helpline and other support services for any adult with concerns about mental health of a child or young person (from birth up to the age of 25). A free telephone service staffed by a team of experienced advisers, backed by an extensive database of services, and also publications.

Parkinson's Disease Society
Tel. 08088 000303
Information about the disease.

Patients Association
Tel. 08456 084455
Patients' helpline for NHS and private sector health users. Information on how to make a complaint, accessing medical records and changing GPs.

RelateLine
Tel. 08451 304010
Helpline service for individuals and couples with relationship difficulties. Counselling and support service, staffed by trained couple counsellors

Release
Tel. 08454 500215
Helpline and support for drug users, families/friends and professionals. Advice on drug related subjects, including health, welfare and legal issues.

Respond
Tel. 0808 8080700
Helpline and other support services for people with learning difficulties who are either victims or perpetrators of sexual abuse and other trauma, and for their carers. Issues covered include bereavement, abuse, bullying, relationship and sexuality issues.

Rethink Severe Mental Illness
Tel. 08454 560455
Rethink is the largest severe mental illness charity in the UK. Telephone information, support and practical help for carers and people affected by severe mental health problems. Information on mental health issues and local support groups. Rethink is the new operating name for the National Schizophrenia Fellowship.

Samaritans
Tel. 08457 909090
Telephone contact at any time of the day or night, for those experiencing personal crises and especially those with suicidal feelings.

Sane
Tel. 02073 751002
SANE has three objectives: To raise awareness and respect for people with mental illness and their families, improve education and training, and secure better services. To undertake research into the causes of serious mental illness through The Prince of Wales International Centre for SANE Research. To provide information and emotional support to those experiencing mental health problems, their families and carers through SANELINE.

Saneline
Tel. 0845 7678000
Helpline providing information and advice on mental health. Gives callers options for action and puts them in touch with available sources of help and support. Emotional and crisis support for people experiencing mental illness, and for their families/carers and friends.

Schizophrenia Association
Tel. 01248 354048
Telephone information and advice for people affected with schizophrenia, their families and friends. General information, advice on nutrition and biochemical research. Information pack available free upon request.

Sport England
0845 8508508
The preservation and safeguarding, and assistance in the preservation and safeguarding, of the physical and mental health of the community through physical recreation (including sports) and education.

SupportLine
Tel. 0208 5549004
Helpline particularly for people who are socially isolated, vulnerable, at risk or experiencing any form of abuse. Subjects include relationships, child abuse, anger, bullying, eating disorders, self harm, domestic violence, rape, sexual assault, depression, anxiety, panic attacks, addictions and phobias.

Threshold Women's Mental Health Infoline
Tel. 08088 086000
National telephone information line providing details of local and national services throughout the UK; information about mental health issues, a series of fact sheets on women and mental health, emotional support for women seeking information.

Triumph Over Phobia UK
Tel. 08456 009601
Triumph Over Phobia (TOP) runs a national network of structured self-help groups with measurable outcome. The groups are run by trained lay volunteers (most of whom have overcome a phobia problem themselves) to teach sufferers self management of their problem in supportive group environments. TOP works closely with the Institute of Psychiatry and the Maudsley Hospital. Further information including leaflet, booklist and details of local groups are available on request. Send SAE. There is a complaints procedure.

Victim Support
Tel. 0845 3030900
Victim Support is the independent national charity which helps people cope with crime. We have a network of local branches across England, Wales and Northern Ireland. There are separate organisations covering Scotland and the Republic of Ireland.

Young Minds
Tel. 02073 368445
Young Minds is the national charity committed to improving the mental health of all babies, children and young people.

Youth Information Service (Milton Keynes)
Tel. 01908 604700
Advice, information and counselling for young people aged 13-25 on a wide range of topics, including benefits, health, accommodation and employment rights. Individual counselling available by appointment.

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