Employment Support Worker (Fixed Term Contract)

Buckinghamshire Mind

Buckinghamshire Mind Shares National Mind’s vision: “We won’t give up until everyone experiencing a mental health problem gets both support and respect. We deliver high quality community-based services across the county of Buckinghamshire to reach out and ensure everyone with a mental health problem gets access to the help they need.

Post: Employment Support Worker (Fixed term /Maternity cover)

Salary: £21,500 FTE 37 hrs (actual £8,716 based on 15 hours/week)

Reports to: Bucks Mind Employment Support Adviser/Recovery and Wellbeing Manager & Adviza Caseload supervisor

Hours: 15 hours per week (part-time) (Tues & Wed 09:00 – 17:00, with 30 mins break)

Location: Aylesbury or High Wycombe but covering all Buckinghamshire

Duration: Fixed term maternity cover until end of September 2022

Basic Function

As Buckinghamshire Mind’s Employment Support Worker, you will work on coordinating the delivery of the Building Better Opportunities Bucks Project. ‘Building Better Opportunities’ in Buckinghamshire targets working with individuals to overcome barriers, as well as to support and to further develop the key organisations and partners in the network.

Successful applicant will be solely employed on the Big Lottery Fund – Building Futures project. This role will be solely funded by Big Lottery Fund and the European Social Fund.

Employment Support responsibilities

  • To offer 1:1 and group support, both face to face and remotely, to people with mental health challenges who wish to begin or return to work, education, volunteering or training.
  • To have a clear understanding of individual service user needs and how they can be met within the service. Develop and maintain effective and meaningful relationships. This will include the use of appropriate diagnostic processes and assessment.
  • To obtain referrals, network with other agencies and conduct and support mini projects in the community.
  • To provide a service which values and respects the differing cultures and ethnic backgrounds and diversity of the community whilst working in a manner that values diversity and adheres to the principles of anti-discriminatory practice.
  • Design and deliver appropriate interventions to meet identified needs and ensure that the targets for the project are met. Ensure that the progress of individual people is effectively monitored and timely interventions are delivered.
  • Co-ordinate the work of volunteers or other professionals as required by the specific project and provide support to volunteers as required.
  • Achieve both qualitative and quantitative targets as required by the specific project.
  • To work in a person-centered way with service users, assessing them and supporting them to achieve their employment or training goals.
  • To implement employment courses through planned programs of approved training activities e.g. with Bucks Adult Learning.
  • To work closely with relevant employment support partner organisations to ensure that we support our service users to achieve the best outcomes possible.
  • To ensure associated administrative tasks and monthly monitoring figures are completed in a timely manner.
  • To attend recruitment events to support clients, recruit volunteers and engage in marketing and promotion of service, also to attend meetings and steering groups in line with project needs.

Other Responsibilities

  • To ensure the highest quality of service provision and to provide accurate and timely KPI reporting within Buckinghamshire Mind
  • To develop and maintain contacts with employers, volunteering organisations and other stakeholders to develop and improve the service.
  • To work closely with referrers so that there is a good understanding of making appropriate referrals into the services.
  • To ensure high levels of meaningful Service User Involvement in service provision.

    Person specification

    Post: Buckinghamshire Mind Employment Support Worker

    The person specification seeks to define a person most likely to be suited to the job of Buckinghamshire Mind Employment Support Worker.  Candidates are required to meet all the essential Conditions listed.  E = essential criteria; D = desired criteria.  Reference to both Conditions and Requirements in completing your application form will help in selecting candidates for interview.


    • Supports the aims and work of Buckinghamshire Mind (E)
    • Maintains strict confidentiality concerning all Buckinghamshire Mind matters (E)


    Qualifications and experience

    • Experience of assessing service user needs, risk, and support planning (E)
    • Educated to A ‘level or above (E)
    • Relevant experience (E)
    • Experience of delivering services for people with Mental Health needs. (E)
    • Experience of working with external stakeholders e.g. Care Teams, Commissioners/Funders and Community Groups. (D)
    • Experience of employment support group and 1:1 work. (E)
    • Experience of providing training to groups and/or individuals. (D)
    • Previous experience in a guidance role. (E)
    • Previous experience of managing a caseload. (E)
    • Previous experience of project work desirable. (D)
    • Experienced in reflective practice. (E)

    Knowledge, skills and abilities

    • Knowledge of the wide range of educational and employment/training opportunities available to people across Bucks. (E)
    • Knowledge of other voluntary and statutory agencies who work with people and can network and build sustainable working partnerships. (E)
    • Knowledge and understanding of data sharing legislation, confidentiality and safeguarding. (E)
    • Excellent interpersonal skills and the ability to communicate effectively with a range of individuals, groups and organisations. (E)
    • Ability to work flexibly and to problem solve. (E)
    • Ability to use information technology effectively and can keep written records and data. (E)
    • Ability to manage a caseload and to meet targets and deadlines. (E)
    • Confident in delivering group works and presentations. (D)
    • Is committed to working in an anti-oppressive way and striving to create equal opportunities for all people and show an understanding of diversity. (E)
    • Knowledge of and empathy for the issues facing people with Mental Health needs. (E)
    • Is driven, self- motivated and able to organize own workload and work alone and without direct supervision. (E)
    • Can devise, implement, monitor and evaluate work and produce reports. (E)
    • Has a current clean driving license and use of own vehicle (work related mileage will be paid). (E)

      Employee Benefits

      • 25 days annual leave plus bank holidays and 2 wellbeing days pro rata
      • Training and development opportunities
      • Cycle to work scheme
      • Employee Assistance Programme – free professional confidential counselling
      • Childcare vouchers
      • Annual leave purchase scheme
      • Flu vaccinations
      • Free eye tests
      • Pension: Auto Enrolment (currently 5% employee contribution, 3% employer contribution)

      Applications: Please send –

      CV and Supporting Statement.  Your Supporting Statement should explain how your skills and experience meet each of the requirements detailed in the Person Specification.

      The short-listing panel make their decisions based on this information and no assumptions about your skills or experience will be made.

      Closing date for applications is 28th November 2021, however applications will be reviewed on an ongoing basis, therefore please apply as soon as possible. 

      Interviews will take place week commencing 6th December 2021.

      Buckinghamshire Mind is an Equal Opportunities employer. We welcome applications from all sections of the community including individuals with lived experience of mental health problems. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.

      To apply for any of our vacancies, please send your CV and covering letter to recruitment@bucksmind.org.uk

        How to Apply – Please send a copy of your updated CV along with a covering letter which outlines how you feel your skills and experience meets the requirements of the role, and the Equal Opportunities form (available here). The short-listing panel make their decisions based on this information and no assumptions about your skills or experience will be made. Please send all applications to recruitment@bucksmind.org.uk.

        Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.

        Buckinghamshire Mind is an equal opportunities employer and in doing so we are required to collect monitoring data detailed in the attached Equal Opportunities Form. We welcome applications from all sections of the community and all information provided will be regarded as confidential and held securely within Human Resources records. All information will be retained in accordance with the General Data Protection Regulation (GDPR).

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