Equality, Diversity and Inclusion Lead

Buckinghamshire Mind

Post Title:                            Equality, Diversity and Inclusion Lead

Reports to:                          Head of Quality and Evaluation

Salary:                                 £25,000 per annum pro rata (£15,202 per annum actual for 22.5 hrs per week)

Hours of Work:                  Part time 22.5 hrs per week (working days to be agreed)

Location:                             Hybrid home-working model with a minimum of 1 day per week from our High Wycombe or Chesham offices

Contract:                            1 Year fixed-term

Probationary Period           6 Months


Buckinghamshire Mind shares national Mind’s vision: “We won’t give up until everyone experiencing a mental health problem gets both support and respect”. With one in four people experiencing a mental health problem at some point in their lives, people need Mind more than ever.

The services we offer include:

  • Wellbeing Activity and Peer Support Groups in the community
  • Safe Haven crisis support
  • Outreach services, delivered by colleagues working within NHS primary and secondary care settings
  • Older Adults Services
  • Children and Young Peoples’ services, including Peer Support in Schools
  • Training services
  • Counselling for Adults
  • Employment Support
  • Befriending programmes in the community
  • Champion the Change

We employ over 70 staff based in three different sites (Aylesbury, High Wycombe and Chesham) and are supported by more than 500 volunteers. We actively encourage lived experience leadership across all aspects of the organisation’s activity.

Purpose of the Role

The Equality, Diversity and Inclusion (EDI) Lead will be responsible for leading and coordinating all our internal and external EDI activities across Buckinghamshire Mind. Excellent, culturally competent, collaboration skills are essential for this role as it requires being able to communicate effectively with multiple internal and external stakeholders.

Three golden threads run through our new strategy, published in 2021 – Inclusive, Informed and Agile. This role is integral to the delivery of our inclusion golden thread, focused on:-

  • improving our understanding of our local communities
  • ensuring our services are accessible to those identified as having a need but who are currently under-represented in our services
  • consider where we can adapt our services to be more accessible, with a specific focus on people experiencing racial inequality; facing financial hardship and financial insecurity; at risk of, or enduring homelessness, LGBTQ+ people, and people with a disability
  • positive engagement with diverse community groups and building trust
  • strengthening our EDI understanding across the organisation, and represent its diversity amongst our staff and volunteers
  • building our network of partner organisations to extend our reach

This new role is being put in place to help us make a step forward and is for an initial 12-month period. This will be reviewed towards the end of the project.

Key responsibilities

Tasks will vary from week-to-week depending on priorities, but regular tasks will include:

Inclusive services

  • Gather and understand a picture of the EDI challenges faced by our service users; including any barriers to access and health inequalities exposed by Covid-19.
  • Consider how our services meet the requirements of the Equality Act 2010 and meet the needs of people with protected characteristics.
  • Utilise available EDI data sources (e.g. Local Insights) to improve our collective understanding of our communities.
  • Support Team Leads and Operational Managers to review service specific Equality Impact Assessments, in collaboration with service users and volunteers, supporting the implementation of agreed changes where identified.
  • Consult and build partnerships with community groups and other VCSE organisations to ensure our services are accessible to all and to build our reach.
  • Work with the Communications Team to ensure that our service promotional material is fully representative of the communities we serve.
  • Explore options to increase the number of activities being delivered which specifically seek to engage those who are traditionally under-represented.
  • Ensure the newly procured CRM system is captures the required EDI data to demonstrate levels of engagement across activities and evaluate the findings.
  • Be an organisational advocate for lived experience leadership in all our EDI activities.

Internal EDI activities

  • Work with the HR Manager and HR Assistant to:-
    • identify and implement best practice across all areas of EDI in our recruitment processes, including volunteers and trustees
    • ensure work is in accordance with Equality Act 2010 and considers protected characteristics
    • ensure that robust EDI monitoring processes are in place for staff and volunteers
    • ensure that suitable EDI training is offered to staff and volunteers at all levels
    • ensure all legally required EDI related policies and/or procedures are in place
    • respond to EDI focused feedback from our staff and volunteer surveys
  • Support the communications team to celebrate national initiatives related to EDI.
  • Devise, plan and implement both formal and informal learning opportunities for staff and volunteers.


  • Chair the Bucks Mind Inclusion group and take responsibility for building a comprehensive plan of focused EDI activities, considering the Equality Act and all protected characteristics, within Buckinghamshire Mind to support both current and potential service users, staff and volunteers.
  • To complete the demographic information for the national Mind quarterly return.
  • Engage with national Mind and other local Mind associations around the country to benchmark best practise and develop an understanding of where we could improve.
  • Taking a lead on EDI related activities within the Mind Quality Mark.
  • To produce EDI reports for the Operations and HR sub-committee.


  • Undertake such duties not included in the job description as are reasonably requested by the Head of Quality and Evaluation


Person specification

The person specification seeks to define a person most likely to be suited to the job of Buckinghamshire Mind Equality, Diversity and Inclusion Lead.  Candidates are required to meet all the essential conditions and requirements listed (E) and the majority of the desired requirements (D). Please refer to these conditions and requirements in your supporting statement that accompanies your CV as they will be used to help select candidates for interview.


  • Positively supports the aims and work of Buckinghamshire Mind (E)


Qualifications and experience

  • Working collaboratively with multiple stakeholders to identify and implement EDI improvements (E)
  • Compiling and interpreting performance data and reporting against service targets. (E)
  • Delivering services for vulnerable people in a service delivery organisation. (E)
  • Successful track record in planning and project management. (E)
  • Experience of writing reports (E)
  • Experience of working in the voluntary sector. (D)
  • Working within internal and external quality frameworks and leading improvements in quality. (D)


  • Knowledge of and empathy for the issues facing people with mental health problems. (E)
  • In depth knowledge of Equality Act 2010, current thinking around EDI best practices and debate. (E)
  • Knowledge of the day-to-day application of relevant legislation e.g., Health and Safety, Safeguarding, HR Practice and GDPR legislation (E)
  • Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice. (D)


  • Excellent communication skills and able to communicate effectively to a variety of audiences. (E)
  • Commitment to service user involvement and able to work with service user groups to develop this.  (E)
  • Is committed to working in an anti-oppressive way and striving to create equal opportunities for all people (E)
  • Commitment to working within the policies of Buckinghamshire Mind including equal opportunities and confidentiality. (E)
  • Positive attitude, passionate about working for Buckinghamshire Mind and able to inspire people to higher levels of performance. (E)
  • Team player and able to form positive, professional relationships with staff at all levels. (E)
  • Able to work effectively with a diverse range of stakeholders (E)
  • Strong organisational skills and able to take control of own workload and meet deadlines. (E)
  • Ability to work independently with minimum support. (E)
  • Confident in encouraging improvement in a constructive, diplomatic and sensitive manner. (E)
  • High professional standards and the ability to communicate these clearly to others. (E)
  • Willing to undertake training and development. (E)
  • Ability to motivate teams and harness engagement, with confidence to address issues where appropriate (E)
  • Creative approach in identifying appropriate opportunities to take Buckinghamshire Mind forward. (D)
  • IT literate to aid communication and analysis of data. (D)


  • Access to vehicle for work related travel, with relevant licence and insurance as appropriate (work related mileage will be paid) (E). Alternative travel suggestions will be considered.

Employee Benefits

  • 25 days annual leave plus bank holidays and 2 wellbeing days pro rata
  • Training and development opportunities
  • Cycle to work scheme
  • Employee Assistance Programme – free professional confidential counselling
  • Annual leave purchase scheme
  • Flu vaccinations
  • Free eye tests
  • Pension: Auto Enrolment (currently 5% employee contribution, 3% employer contribution)


Please send your CV and Supporting Statement.  Your Supporting Statement should explain how your skills and experience meet each of the requirements detailed in the Person Specification.

The short-listing panel make their decisions based on this information and no assumptions about your skills or experience will be made.

Closing date for applications is Thursday 7th July at midnight.

Buckinghamshire Mind is an Equal Opportunities employer. In accordance with the Equality Act 2010 reasonable adjustments will be considered throughout the recruitment process and any future employment.  We welcome applications from all sections of the community including individuals with lived experience of mental health problems. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.

To apply for any of our vacancies, please send your CV and covering letter to [email protected]


    How to Apply – Please send a copy of your updated CV along with a covering letter which outlines how you feel your skills and experience meets the requirements of the role, and the Equal Opportunities form (available here). The short-listing panel make their decisions based on this information and no assumptions about your skills or experience will be made. Please send all applications to [email protected].

    Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.

    Buckinghamshire Mind is an equal opportunities employer and in doing so we are required to collect monitoring data detailed in the attached Equal Opportunities Form. We welcome applications from all sections of the community and all information provided will be regarded as confidential and held securely within Human Resources records. All information will be retained in accordance with the General Data Protection Regulation (GDPR).

    Back to Homepage