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Post Title:                          HR Manager

Reports to:                        Chief Executive

Direct reports:                  HR Administrator

Salary:                                £36,000 per annum

Pension:                             Auto Enrolment (currently 5% employee contribution, 3% employer contribution)

Location:                            Hybrid working model, with a minimum of 2 days per week in our High Wycombe office

Hours of Work:                  37 hours, 5 days per week (Monday-Friday)

Contract:                           Permanent

Probationary Period:        6 months

Holidays                            25 days per annum, plus 2 wellbeing days and bank holidays


Buckinghamshire Mind shares national Mind’s vision: “We won’t give up until everyone experiencing a mental health problem gets both support and respect”. With one in four people experiencing a mental health problem at some point in their lives, people need Mind more than ever.

The services we offer include:

  • Wellbeing Activity and Peer Support Groups in the community
  • Safe Haven crisis support
  • Outreach services, delivered by colleagues working within NHS primary and secondary care settings
  • Older Adults Services
  • Children and Young Peoples’ services, including Peer Support in Schools
  • Training services
  • Counselling for Adults
  • Employment Support
  • Befriending programmes in the community
  • Champion the Change

We employ over 70 staff based in three different sites (Aylesbury, High Wycombe and Chesham) and are supported by more than 500 volunteers. We actively encourage lived experience leadership across all aspects of the organisation’s activity.


Buckinghamshire Mind has seen significant growth and development over the past five years, publishing its new three-year strategy in August 2021. Our ambitions are bold. People are the heart of who we are and what we do.

The HR Manager plays a key role helping us to meet our strategic priorities at a time when ensuring that everyone with a mental health problem gets support and respect is more important than ever.

The key focus will be to:

  • Lead on the operational elements of HR across the organisation.
  • Provide a comprehensive HR support and advisory service to all Buckinghamshire Mind colleagues.
  • Manage effective systems to monitor HR KPIs, identifying improvements and efficiencies particularly in digital systems.
  • Oversee ad hoc projects that support the stated People and wellbeing initiatives within our new strategy.

Working as a proactive and visible member of the senior management team, the role will embrace our strategic golden threads of, Inclusive, Informed and Agile, in all decision making. The postholder will have the drive to implement improvements and the ability to engage and enthuse colleagues, volunteers, those who use our services and other stakeholders.


Tasks will vary from week-to-week depending on priorities, but regular tasks will include:

Employee relations

  • Manage employee relations including, absence, disciplinary, grievances, consultations and TUPE.
  • Advise and coach colleagues in areas of specialist HR knowledge.
  • Manage disciplinary/grievance and other complex HR issues in conjunction with our external HR advice consultants.

Recruitment and Induction

  • With the support of the HR Administrator, lead on all elements of staff recruitment: including drafting job descriptions and person specifications, benchmarking salaries, posting adverts, scheduling interviews, conducting interviews, sourcing references and DBS checks and on-boarding the successful candidate.
  • Ensure that induction programmes are adhered to and that end of probation periods are acknowledged.

General HR Management Support

  • Manage all elements of our digital HR and training systems along with the production of timely and relevant reports.
  • Ensure that the annual performance management process is adhered to.
  • Manage the annual leave process, including the annual leave purchase scheme.
  • Be responsible for the production of all HR related letters to staff.
  • Work with the Finance Manager to ensure that payroll and pension matters are actioned in an accurate and timely way for both new and existing staff.
  • Keep up-to-date with current HR legislation and thinking on best practice.

Line Management Support

  • To lead, line-manage and develop the HR Administrator through supervision, appraisals and performance management to optimise their effectiveness and fulfil their potential.


  • With the support of the Head of Quality, be responsible for Buckinghamshire Mind’s continued compliance with all the HR elements of the Mind Quality Mark; liaising with colleagues to implement any identified improvement actions.
  • Oversee employee wellbeing activities to ensure that employee wellbeing is a clear priority within the organisation.
  • Work with the Finance Manager to ensure expenditure is in line with agreed HR
  • Take the lead on drafting and implementing new HR policies and procedures and keep existing ones up to date in line with current employment law, ensuring line managers are informed of changes to any policies.
  • Work with the quality team to ensure we are fulfilling our strategic ambition to be inclusive across all services; that we improve the breadth and depth of our understanding of our local community and aim to represent that diversity amongst our colleagues and volunteers.
  • Work with the Head of Services and Head of Quality to ensure the organisation has a standardised training and skills development pathway.
  • Evaluate the impact of the training delivered to inform the provision of future training courses.

Monitor and provide insight and guidance on the effectiveness of people management practices / processes via a range of agreed KPIs.


  • Keep the Chief Executive fully informed of matters relating to HR – particularly those which have a bearing in the reputation of the organisation and or wellbeing of staff.
  • To prepare papers, reports and presentations for internal and external stakeholders; attend meetings and work as part of the SMT with proactive working relationships.
  • To personally abide by all organisational policies, codes of conduct and approved practices.
  • To promote a positive culture of respect and support and promote diversity and equality of opportunity in the workplace.
  • To be proactive in reviewing and evaluating personal performance, identifying areas for improvement and development and improving competencies through continuous professional development.
  • To attend regular supervision and participate in annual appraisals.
  • To undertake such duties not included in the job description as are reasonably requested by the Chief Executive.

This job description covers the current range of duties and will be reviewed from time to time.  It is Buckinghamshire Mind’s aim to reach agreement on changes, but if agreement is not possible, Buckinghamshire Mind reserves the right to change this job description.


The person specification seeks to define a person most likely to be suited to the job of HR Manager. Candidates are required to meet all of the essential conditions and requirements listed (E)and the majority of the desired requirements (D). Please refer to these conditions and requirements in the supporting statement that accompanies your CV as this will be used to select candidates for interview.

  • Demonstrates a clear understanding of, and acts on, the values that Buckinghamshire Mind promotes (E)
  • Committed to working in an anti-oppressive way and striving to create equal opportunities for all people (E)
  • Committed to working within the policies of Buckinghamshire Mind including confidentiality (E)
  • Commitment to lived experience leadership and be able to work with all stakeholders to develop this. (E)

Qualifications and experience

  • CIPD Level 5 Diploma in People Management (minimum) or equivalent qualification/experience (E)
  • A proven track record of HR management, managing multiple service functions, in an organisation of a similar size. (E)
  • Experience of managing the HR support needs of a wide range of people (E)
  • Demonstrable experience in managing contractual changes e.g. contract mobilisation, TUPE, consultation and restructuring/redundancy (D)
  • Evidence of continuing professional development (D)
  • Experiencing of working with project budgets. (D)
  • Experience of line management (D)
  • Confident in their personal use of IT and with experience of implementing and developing a digital HR support systems within an organisation (D)
  • Experience of working in mental health settings, social or health care settings or in the voluntary or public sector (D)
  • Compiling and interpreting performance data and writing high quality reports (D)
  • Successful track record in planning and project management. (D)


  • In-depth and up to date understanding of employment law and practices. (E)
  • High level of awareness of mental health problems and challenges faced on individual, group and societal levels (E)
  • Knowledge of and empathy for the issues facing people with mental health problems. (E)
  • Knowledge of the Equality Act 2010 and current thinking around EDI best practices and debate. (D)
  • Knowledge of the day-to-day application of relevant legislation e.g., Health and Safety, Safeguarding, HR Practice and GDPR legislation (D)

Skills and abilities

  • Management – strong organisational skills, able to manage others to meet deadlines and keep those around them well informed. (E)
  • Leadership – able to lead and inspire confidence in the organisation and motivate staff to achieve objectives. (E)
  • Initiative – able to initiate, lead and support on areas of strategic priority or identify risks and opportunities and take appropriate action. (E)
  • Credibility – able to act as an effective representative for the organisation and communicate with a wide range of people. (E)
  • Collaboration – able to form positive, professional relationships with internal and external staff, volunteers and stakeholders, at all levels. (E)
  • Analytical – able to manipulate, interrogate and synthesise data to inform decision making (E)
  • Communication – excellent verbal, written and presentation skills, able to engage with and influence a full range of audiences (E)
  • Innovation – creative approach in identifying appropriate opportunities and prioritising those with best fit to the strategic priorities of Buckinghamshire Mind. (E)
  • Resilience – the capacity and confidence, adaptability and drive to cope effectively with the pressures of the post and rise to new challenges (E)
  • Strong organisational skills and able to take control of own workload and meet deadlines. (E)
  • Ability to work independently with minimum support. (E)
  • Confident in encouraging improvement in a constructive, diplomatic and sensitive manner. (E)
  • High professional standards and the ability to communicate these clearly to others. (E)
  • Willing to undertake training and development. (E)
  • Ability to motivate teams and harness engagement, with confidence to address issues where appropriate (E)


  • Access to vehicle for work related travel, with relevant licence and insurance as appropriate (work related mileage will be paid) (E) Alternative travel suggestions will be considered.
  • Willing to work flexibly in response to changing organisational requirements (E)
  • Willing and able to work hours outside of normal office hours on occasion (E)
  • Willing to undertake training and development (E)
Employee Benefits
  • 25 days annual leave plus bank holidays and 2 wellbeing days pro rata
  • Training and development opportunities
  • Cycle to work scheme
  • Employee Assistance Programme – free professional confidential counselling
  • Annual leave purchase scheme
  • Flu vaccinations
  • Free eye tests
  • Pension: Auto Enrolment (currently 5% employee contribution, 3% employer contribution)
Applications: Please send –

CV and Supporting Statement.  Your Supporting Statement should explain how your skills and experience meet each of the requirements detailed in the Person Specification.

The short-listing panel make their decisions based on this information and no assumptions about your skills or experience will be made.

Closing date for applications is Wednesday 20th July 2022

1st Stage interviews : W/C 25th July 2022

2nd Stage interviews : W/C 1st August 2022

Buckinghamshire Mind is an Equal Opportunities employer. In accordance with the Equality Act 2010 reasonable adjustments will be considered throughout the recruitment process and any future employment.  We welcome applications from all sections of the community including individuals with lived experience of mental health problems. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check

To apply for any of our vacancies, please send your CV and covering letter to [email protected]

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