Our service offers compassionate and confidential support to young people (aged 13-21) facing emotional and mental health challenges.

Our professional counsellors provide a safe space to explore feelings, build coping strategies and foster personal growth.

Who is this suitable for?

Our service is for young people aged 13 to 21. We exclusively serve young people living in Bucks to ensure focused and accessible support within the local community.

What can I expect?

You can expect a supportive, non-judgmental environment where our counsellors actively listen, collaborate, and help develop coping strategies and emotional resilience. You can choose between convenient face-to-face and online (using a secure link) counselling appointments.

Our main objective is to provide a confidential counselling service that caters specifically to young people, regardless of age, gender, sexuality, disability, religion, or background. We operate independently from GPs and other Statutory Agencies. We will only report concerns to other agencies if we have worries about the safety of a service user or someone they tell us about.

Individuals will be offered an initial appointment to ensure that our service is suitable for them. Following this, they will be allocated a dedicated counsellor and offered weekly counselling sessions, each lasting 50 minutes.

Please be aware that due to high demand for this service, there may be a waiting list for ongoing counselling. We strive to accommodate everyone as efficiently as possible and appreciate your understanding during this time.

Our service is an organisational member of the British Association of Counselling and Psychotherapy and our counsellors adhere to and work within the BACP Ethical Framework for the counselling professions.

Fees

This service is free.

Data Protection

The privacy and security of young people seeking counselling are of utmost importance to us. We adhere to strict data protection practices to ensure the confidentiality of their information. All data collected, including personal details and session notes, is stored securely on encrypted servers with restricted access. Our Counselling Team undergoes regular training to maintain the highest standards of data protection and confidentiality.

We never share any sensitive information without explicit consent from the young person and their parent/guardian.

If you’d prefer to refer with a paper form, you can download, complete and return the self-referral form below.

Privacy Statement

We need to keep some information about you to give you the right support at Bucks Mind. 

When you start a service we need to know things like your name, date of birth, address and phone number so we can get to know you, work with you in the best way and contact you if necessary. We also collect information about your ethnicity, religion and gender which we use to check we are reaching all groups of people in the community.  

Other information like your GP or mental health worker and your current health and wellbeing are important so we understand how you are, how we can best support you and who to contact if we are worried about you. 

When we complete a support plan with you we may ask you what you like doing and what your goals are so we can help you achieve them. Some people’s stories and photos make lovely case studies and we may ask your permission to share these to show how our services can help people. 

We are a confidential service and want you to feel safe and respected. We will always ask you before we share information about you and we will tell you what we are doing and why. Information about you is private which is why we check with you first. If you were to become very unwell or were unable to make your own decisions (we call that lacking capacity) then we may share information if we felt you or someone else may be in danger. This may be with a GP, family member or someone else who supports you to make sure you are safe. 

We only keep information if we really need it and we look after it carefully. 

If you would like to read our full Privacy Policy, please click on the button below.

If you feel you require any support to access this service, for example hearing loop, translator or mobility aids, please call 01494 463364 or email [email protected] and we will get back to you to discuss your individual needs.

Volunteer Counselling Placements with Buckinghamshire Mind

We welcome applications for Volunteer Counselling Placements. Counsellors seeking a voluntary placement must be at an advanced stage of training e.g. as a minimum you must have completed a foundation/certificate level counselling course (or equivalent) and be in the second year of a counselling diploma or equivalent. We do not consider applicants on a distance learning course. Applicants should have at least 50+ supervised hours of clinical experience.

We are also looking for trainees who have further training or experience of working specifically with younger people and/or adults.