Safe Haven

Do you feel you are experiencing a mental health crisis?

Are you looking for somewhere to go in the evening for crisis support?

At Mind we recognise that evenings can be a difficult time for people living with mental health difficulties. Feedback from service users told us that during a mental health crisis they wanted a place to go for support during the evening; somewhere non-clinical that they could feel comfortable and safe.

Safe Haven is continuing to provide listening support, signposting and safety planningto those who are in mental health crisis. However, after careful consideration we are currently delivering the service by telephone.

Anyone in need of support can call from 6.00pm to receive a 30 minute 1:1 conversation with a member of staff. Please note we may allocate you a time slot and call you back.

We would ask that any calls to Safe Haven are made no later than 11.00pm, to allow us enough time to accommodate and support you.

To contact the service Sunday, Monday, Tuesday and Wednesday please call 01296 453017.

To contact the service Thursday, Friday and Saturday please call 01494 218098.

We are constantly in the process of reviewing how to safely deliver Safe Haven and will update our website when there are further changes in service provision.

In response, Buckinghamshire Mind are delivering Safe Haven in partnership with Oxford Health NHS Foundation Trust. It is a service that offers support to those experiencing a mental health crisis out-of-hours. At Safe Haven there is a group room where people can talk with other service users and take part in group activities life crafts and games. Alternatively, people may just want to sit quietly or do individual activities such as crosswords and colouring. There is also a one-to-one room where service users can receive listening support, be signposted to relevant charities, and create a safety plan. The service is run by three Mind staff and there are no more than six service users there at once.

We are delighted to announce that Safe Haven will be opening in High Wycombe on Thursday 12th March! Please see below for details of opening days, times, location and contact details.

Safe Haven in Aylesbury is held at Peach Tree House, The Whiteleaf Centre, Aylesbury and open Sunday, Monday, Tuesday and Wednesday from 6.30pm until 12am. Safe Haven is not a drop-in, so please call ahead to reserve a space. Tel – 01296 453017 (phone line only available from 6pm on the day of service.)

Safe Haven in High Wycombe is held at Buckinghamshire Mind, 260 Desborough Road, High Wycombe on Thursday, Friday and Saturday from 6.30pm until 12am. Safe Haven is not a drop-in, so please call ahead to reserve a space. Tel – 01494 218098 (phone line only available from 6pm on the day of service.)

Welcome to Safe Haven BM Safe Haven leaflet Safe Haven poster Bucks Safe Haven Information for Referrers