Our Community Navigators aim to help you access services and groups in the community to meet your social, emotional, medical and practical needs.

Who is this suitable for?

Anyone over the age of 18 who has been referred by their GP or other Primary Care NHS professional into the Gateway Assessment Team. This Team is part of the Oxford Health NHS Foundation Trust Community Mental Health Framework.

What can I expect?

Following a GP referral and an assessment from the Gateway Assessment Team, you may be allocated a Navigator. Navigators can only accept referrals from within this internal referral route.

Community Navigators work with you to support your social, emotional, medical and practical needs. You will then meet weekly or fortnightly for 4 to 6 weeks. One-to-one meetings will either be online, via video link, or within a suitable NHS or community premises. Your Community Navigator will discuss with you what type of meeting and location is best for you.

Your Navigator will work with you to identify available community support provisions, and can make referrals on your behalf or help you to access services and community groups.

Community Navigators are approachable, empathic and flexible. They will listen to you and help you identify coping strategies and manageable goals.

Fees

There is no charge for this service.

How can I access this service?

If you’re experiencing a mental health problem, please contact your GP, who may refer you to the Community Mental Health Team Gateway Assessment Team.

If you feel you require any support to access the information about this service, for example hearing loop, translator or mobility aids, please call 01494 463364 or email [email protected] and we will get back to you to discuss your individual needs.