Home / Gateway Community Navigators

Our Community Navigators aim to help you access services and groups in the community to meet your social, emotional, medical and practical needs.

Who is this suitable for?

Anyone over the age of 18 and who has been referred for a mental health assessment by their GP or other NHS professional may be able to use our service.

What can I expect?

You will have an initial one-to-one meeting with your Community Navigator to discuss your social, emotional, medical and practical needs. You will then meet weekly or fortnightly for 4 to 6 weeks. One-to-one meetings will either be online via video link or within a suitable NHS or community premises. Your Community Navigator will discuss with you what type or meeting and location is best for you.

Your Community Navigator will work with you to identify support within the community that will help meet your needs, make referrals on your behalf and help you to access services and community groups.

Community Navigators are approachable, empathic and flexible. They will listen to you and help you identify coping strategies and manageable goals.


There is no charge for this service.

How can I access this service?

Following a referral from your GP to specialist mental health services, you could be allocated a Community Navigator.

If you feel you require any support to access this service, for example hearing loop, translator or mobility aids, please call 01494 463364 or email [email protected] and we will get back to you to discuss your individual needs.

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