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We run a medicines helpline to provide information about medicines to patients who have recently had a prescription dispensed by one of the Trust’s pharmacies. Calls are answered by pharmacy staff who are skilled and experienced in locating, assessing and interpreting information about medicines. Together with their own clinical knowledge, the team have access to a wide range of information resources including textbooks, journals, online databases and specialist advice. Typical enquiries answered by the team include how to take your medicines, dosage, side effects of medicines, and drug in pregnancy and breast feeding. Patients can contact the medicines helpline team by phoning 01494 425355, Monday to Friday between 12-5 pm.

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